Shipping Policy
Last Updated: March 2026
This Shipping Policy explains how Apna Mobile processes and delivers orders placed through our website apnamobile.xyz.
Order Processing
All orders placed on our website are processed after payment confirmation.
Processing typically takes 1–2 business days. Orders placed on weekends or public holidays may be processed on the next working day.
Once your order is processed, it will be prepared for shipment through our delivery partners.
Delivery Time
Delivery times may vary depending on the delivery location.
Estimated delivery times:
- Major cities: 2–4 business days
- Other areas: 3–6 business days
Delivery times may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges may apply depending on:
- Delivery location
- Order weight and size
- Courier service used
Any applicable shipping charges will be displayed during checkout before order confirmation.
Order Tracking
Once your order has been shipped, you may receive tracking information via:
- Email notification
- SMS message
- Customer support request
This tracking information allows you to monitor the delivery progress of your order.
Delivery Address Responsibility
Customers are responsible for providing accurate shipping information during checkout.
Apna Mobile will not be responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Delivery Delays
While we aim to deliver orders within the estimated timeframe, delays may occur due to:
- Courier service issues
- Weather conditions
- High order volumes
- Unexpected logistical challenges
We will do our best to notify customers in case of significant delays.
Failed Deliveries
If a delivery attempt fails due to customer unavailability or incorrect address details, the courier service may attempt delivery again or return the order to us.
Additional shipping charges may apply for re-delivery.
Contact for Shipping Questions
If you have questions about shipping or delivery, you may contact us:
Apna Mobile
Shop 1, Jhang Road
Chak 48 TDA
Bhakkar, Pakistan
Phone: +92 303 338040247
Email: support@apnamobile.xyz
